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Terms and Conditions

Orders can be placed on our website at any time. Your order will be processed and shipped during normal business hours, which is Monday-Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:00 PM Eastern Time.

We accept Visa, Mastercard, American Express, Discover credit cards. We also accept PayPal, PayPal Credit, and Amazon Checkout payment methods.

We also accept purchase orders from government agencies, education institutions, and corporations. All purchase orders are subject to credit approval.

You will also receive an order confirmation via email after completing your order online or by phone. If you do not receive an email confirmation within 10 minutes of placing your order, please check your spam filter.
We will begin processing your order right away if order is placed during normal business hours. Time to ship is generally one to two business days. Estimated arrival time will vary depending upon the shipping method chosen at checkout.

All orders are subject to our verification process for order accuracy and payment validation authorization. For security reasons, we may contact you via email or telephone to request additional information.

In order to protect against fraudulent activity, wattsonsale.com must verify the bill-to and ship-to address. Please be certain to provide your exact billing address and phone number (the address and phone number your credit card's issuing bank has on file). Incorrect information will cause a delay in the processing time.

If your shipping address is different than your billing address (where you receive your credit card statement), please call your credit card's issuing bank to make them aware of the shipping address. Informing your credit card's issuing bank about your shipping address will not change any existing billing information; it will merely be temporarily listed in the bank's memo field for purchase verification only. Please understand that calling your credit card's issuing bank about an address notification may not only be necessary, but it will also speed up the verification process.

If your selected payment method is PayPal, we will ship your order to a PayPal confirmed address only. A PayPal confirmed address is an address that has been reviewed by PayPal and found to be safe based on information related to the address. For example, a credit card billing address is confirmed because PayPal can check that the address is the same address on file at the credit card company.

Shipping address change

Once an order has passed our verification process, the shipping address cannot be changed if it is different than the billing address. You may cancel the existing order, provided that it has not been processed for shipping, and place a new order with a different shipping destination.